Dave Wallace has been helping customers overcome their IT challenges for 5+ years. Dave learned programing logic with QBasic then obtained CompTIA A+ to support customers through MSP and Corp infrastructures. This skillset has crafted an adaptable knowledge base to navigate Helpdesk support and project management; while, at the same time providing further support to unified communications with a FCC license and a Panasonic certification. From deployments to supporting, Dave’s commitment to Silverpoint’s clients is to conquer their brick-walls through customer service with no tech talk.